Terms & Conditions

Terms and Conditions of Service

Welcome to Best IV Drips. By accessing our website and booking any of our concierge medical services, including mobile IV therapy NYC, mobile laboratory testing, or in-home iron infusions, you agree to be bound by the following terms and conditions. These terms are designed to ensure a safe, transparent, and professional experience for all our clients across the New York metropolitan area.

1. Scope of Services

Best IV Drips provides mobile, on-site medical wellness and diagnostic services. This includes, but is not limited to, the administration of intravenous fluids, vitamin supplementation (mobile IV therapy NYC), and specimen collection for mobile PCR testing NYC. All services are performed by licensed Registered Nurses (RNs) operating under established medical protocols. It is important to note that our services are elective and are intended for wellness optimization and diagnostic purposes; they do not replace the care of a primary care physician or emergency medical services.

2. Medical History and Informed Consent

Prior to receiving any treatment, such as an Iron Infusion or a Myers’ Cocktail, clients are required to provide an accurate medical history. You represent and warrant that all information provided to our medical staff is truthful and complete. For specialized treatments like iron infusions, we require proof of recent laboratory results to ensure the clinical appropriateness of the service. By booking a session, you provide informed consent for the specific procedure and acknowledge that, as with any medical intervention, there are inherent risks which will be discussed with you by your attending nurse.

3. Appointment Scheduling and Cancellations

In a city as busy as New York, we understand that schedules change. However, because our medical professionals are dispatched specifically to your location for mobile IV therapy NYC, we require a minimum of 24 hours’ notice for cancellations or rescheduling. Cancellations made within the 24-hour window may be subject to a cancellation fee. Our team makes every effort to arrive within the scheduled appointment window; however, Best IV Drips is not liable for delays caused by traffic, weather, or other unforeseen logistical challenges inherent to the New York area.

4. Payment and Refund Policy

Payment for all services—whether it is an Immune Boost drip or mobile PCR testing NYC—is due at the time of booking or upon the arrival of the medical professional, depending on the specific service arrangement. We accept major credit cards and secure digital payments. Because the vitamins and medical supplies are prepared specifically for your session, we generally do not offer refunds once the infusion or testing process has begun.

5. Limitation of Liability

Best IV Drips and its staff shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. While we maintain the highest clinical standards for mobile IV therapy NYC, individual results may vary based on health status and lifestyle factors. Our liability is limited to the total amount paid for the specific service provided.

6. Privacy and Data Security

Your health information is handled with the utmost discretion and in compliance with applicable privacy laws. Data collected through our website for mobile PCR testing NYC or appointment booking is encrypted and used solely for the purpose of providing and improving our services. We do not sell or share your personal information with third-party marketing firms.